At pet939, your personal data belongs to you. This Privacy Policy explains precisely what information we collect from Pakistani players and registered users of our platform, how that information is used to deliver our services, under what circumstances it may be shared, and what rights you hold over your own data. We are committed to handling all personal information responsibly, securely, and transparently.
Six core privacy principles that govern how pet939 handles the personal information of every registered player across Pakistan.
All data transmitted between your device and pet939's servers — including login credentials, personal details, JazzCash and EasyPaisa transaction records, and gaming history — is encrypted using industry-standard 256-bit SSL technology at all times.
pet939 collects only the personal information that is genuinely necessary to deliver our gaming services, process PKR payments, comply with regulatory obligations, and maintain account security. We do not collect data for its own sake.
pet939 does not sell, rent, or trade your personal information to third-party marketing organisations. Data is shared only with service providers necessary to operate the Platform — payment processors, identity verification services, and fraud prevention systems.
Registered pet939 users have the right to request a complete copy of all personal data we hold about them, and the right to request deletion of that data where no regulatory obligation requires us to retain it. Requests are processed within 30 calendar days.
pet939 uses cookies strictly for session management, security verification, and Platform performance analytics. We do not use third-party advertising cookies. Your cookie preferences can be managed within your browser settings at any time without affecting Platform functionality.
pet939 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, plus any additional period required by our international licensing authority for audit and anti-money laundering record-keeping compliance obligations.
This Privacy Policy applies to all personal data processed by pet939 in connection with your use of the pet939 Platform, accessible at pet939.one, including all associated gaming services, sports betting markets, account management functions, and customer support interactions.
For the purposes of this Privacy Policy, pet939 acts as the data controller in respect of all personal data collected from users who access the Platform. As data controller, pet939 determines the purposes for which personal data is processed and the means by which that processing takes place.
This Policy covers personal data collected from all users, including registered account holders across Pakistan — in Karachi, Lahore, Islamabad, Faisalabad, and all other cities — as well as users who browse the Platform without registering an account.
pet939 collects personal data from users through a number of channels, including account registration, platform usage, payment transactions, customer support interactions, and automated technical systems. The categories of data we collect are set out in the table below:
| Data Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, national identity details | Registration form, KYC verification |
| Contact Data | Pakistani mobile number, email address, city of residence | Registration form, account settings |
| Financial Data | JazzCash wallet number, EasyPaisa account, HBL/UBL/Meezan Bank account details (partially masked), transaction history | Payment processing |
| Gaming Data | Game history, betting records, wager amounts, session durations, bonus usage | Platform activity logging |
| Technical Data | IP address, device type, operating system, browser type, mobile network (Jazz, Telenor, Zong, Ufone) | Automated collection |
| Usage Data | Pages visited, features accessed, click patterns, time on Platform | Analytics systems |
| Communication Data | Support chat transcripts, submitted complaint records, survey responses | Support interactions |
pet939 does not collect special category data — including health information, political opinions, religious beliefs, or biometric data — except where expressly required by applicable regulatory obligations and with the user's explicit consent.
pet939 processes personal data for the following defined purposes only. Data is not used for any purpose other than those listed below without obtaining fresh consent or establishing a new lawful basis:
pet939 processes personal data only where a lawful basis for processing exists. The primary legal bases on which we rely are as follows:
pet939 does not sell, rent, trade, or otherwise transfer your personal data to third parties for commercial purposes. Personal data is shared only in the following defined and controlled circumstances:
pet939 uses cookies and similar tracking technologies on its Platform for the following defined purposes. A cookie is a small text file placed on your device when you visit the Platform.
You may manage or delete cookies through your browser settings at any time. Disabling strictly necessary cookies will impair your ability to remain logged in to your pet939 account. Disabling analytics cookies will not affect your access to any Platform feature.
pet939 implements comprehensive technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:
In the event of a personal data breach that poses a risk to your rights and freedoms, pet939 will notify affected users and the relevant regulatory authority within the timeframes required by applicable law.
pet939 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, subject to any additional retention periods required by law or regulatory obligation. The following retention periods apply:
Where the legal basis for retention expires, personal data is securely deleted or anonymised in accordance with pet939's internal data lifecycle procedures.
As a pet939 user, you hold a defined set of rights in respect of your personal data. These rights are outlined below. To exercise any of these rights, contact the pet939 support team via live chat in your account dashboard or by email at [email protected]. pet939 will respond to all rights requests within 30 calendar days.
You have the right to request a copy of all personal data that pet939 holds about you, together with information about how it is being used. This is sometimes called a Subject Access Request (SAR).
If any personal data pet939 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Contact support or update your details directly within your account settings.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and where no legal obligation requires its retention. Regulatory retention periods apply — see Section 8.
You may request that pet939 restrict the processing of your personal data in defined circumstances — for example, while the accuracy of data is being contested or while an objection to processing is being assessed.
Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. You may also object to processing based on legitimate interests, subject to pet939 demonstrating compelling grounds for continued processing.
The pet939 Platform is strictly restricted to individuals aged 21 years or older. pet939 does not knowingly collect, process, or retain personal data from individuals under the age of 21.
Parents or guardians who believe that a minor has accessed the pet939 Platform and provided personal data should contact the pet939 support team immediately at [email protected]. pet939 will act promptly to investigate and, where confirmed, delete all data associated with any underage account without delay.
pet939 employs age verification procedures during account registration and reserves the right to request formal proof of age documentation from any registered user at any point during their account lifecycle.
pet939 operates as an internationally licensed gaming platform. Accordingly, personal data collected from Pakistani users — including those in Karachi, Lahore, Islamabad, and Faisalabad — may be transferred to and processed in countries outside Pakistan where pet939's infrastructure, service providers, or licensing authority is located.
pet939 may send marketing communications — including promotional offers, bonus notifications, new game announcements, and platform updates — to registered users via SMS to registered Pakistani mobile numbers and via email, where the user has consented to receive such communications.
pet939 reviews this Privacy Policy at least annually and may update it at any time to reflect changes in applicable law, regulatory requirements, Platform operations, or data processing practices. The effective date at the top of this document indicates when the most current version came into force.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a complaint about how pet939 has handled your personal data, please contact the pet939 privacy team through any of the following channels:
pet939 aims to resolve all privacy-related queries and rights requests within 30 calendar days of receipt. Where a request is particularly complex or numerous requests have been received, this period may be extended by a further 60 days, with written notification of the extension provided to the requester within the initial 30-day period.
This Privacy Policy was last reviewed and updated on 1 January 2026. Version 2026.1. All previous versions of the pet939 Privacy Policy are superseded by this document with effect from that date.
256-bit SSL encryption, zero third-party data sales, and full user rights over your personal information. pet939 is the platform Pakistani players trust.